Terms of Use

Please read the Terms and Conditions carefully prior to submitting your order.

By accessing any page of our Site, the customer understands and agrees to be bound by these Terms and Conditions.

1)Content/Data

Please check your content and data prior to submitting your order. We will not be held liable for mistakes in content, and will not offer any exchanges or returns. Furthermore, we will not be responsible for any delays in printing/delivery due to incorrectly received data. Upon receiving the order, our staff will check the layout only. This does not guarantee the quality of the finished product. Our staff will contact you if there is a technical problem with the data submitted.

Please check our Data Tutorials page for more information on creating, formatting and submitting data.

2)Print size, number of copies, paper selection and processing

Please specify the print size, desired number of copies, paper weight and processing time directly from our website. For those customers who are unable to place orders through our website, please contact or visit our office. We cannot accept changes or resubmissions of orders after they have been approved.

* If you can't find the product you are looking for on our website, don't hesitate to contact us for a quote.

In order to prevent printing delays, please contact us directly with orders of unusual size and orders which need to be divided.

3)Claims and Returns

In cases where the wrong order has been received, the shipment is defective, or the order has not arrived, please contact us within ONE week of the scheduled delivery.
Once the returned product has been inspected at our office and determined to be a mistake on our side, reprints will be made and sent free of charge.

Returns and Refunds will not be issued in the following cases;

  • It has been more than one week since the order was received.
  • The material has already been partially used.
  • An error, typo, design flaw is discovered.
  • The order has minor printing defects deemed unavoidable and/or non-critical, is soiled or shows other signs of usage.
  • Scratches or damage that has occurred during delivery.

4)Order Processing

Orders are processed as they are received. We are not responsible for orders that are delayed due to technical problems with receiving emails, data corruption, system failure, etc.
Please refer to the Payment Method, Shipping and Cancellation pages on our website for more information.

5)Printing Quality

We will make every effort to obtain the best possible color reproduction of client data, however due to the nature of the processes involved, we will not guarantee an exact match in color or texture between the original data or electronic graphic file and the printed article.
For reprints, we will make great effort to match the colors from the previous prints, however due to changes in machine temperature, air temperature and ink, occasionally the colors will vary, and we appreciate your understanding in this matter.

* Please note;
Samples which have been printed from an inkjet or laser printer will not be the same. Colors also vary from what shows on the computer monitor.

6)Late/Delayed Delivery

We assume no responsibility for orders that have been delayed due to mistakes, system failure, printing machine problems, or any unforeseen issue, and for which said delay has resulted in a loss of money to the customer or has delayed the delivery of goods to a third party.

Although we always strive to meet our delivery deadlines, please understand that problems do arise and we ask that you place your order early in order to avoid any problems.

7)Illegal Data/Content

We will refuse to print any material which, in our opinion, may be of an illegal nature, including but not limited to the following:

  • Pornography/Child Pornography
  • Material which is intended to damage a third party
  • Material which has possible copyright/trademark infringements
  • Material which we determine has the risk of being contrary to public policy or causes any amount of discomfort to others.
  • Unauthorized printing of copyrighted material (the customer will be responsible for any legal fees incurred to BG Plus Media if a claim is filed)

The website (http://flyerinsatsu.co.jp) in it's entirety, including fonts, photos and all other images, is property of BG Plus Media (FlyerInsatsu) and any unauthorized use, distribution or sale to a third party, will result in legal action. (Use of our pre-made templates is the only exception).

8)Please always provide sample data, even for reprints.

We store data files for a limited time only, so please make sure to keep backup files.
We will not be held responsible for lost or damaged data files.

9)Failure to Pay

The customer agrees to the payment terms upon order submission. Failure to pay or refusal to pay upon delivery of product will result in account closure (User ID and password will be blocked).
We reserve the right to disclose all Personal Information to a third party for collection purposes.

10)Suspension of Services

We reserve the right to stop and/or suspend services in the following circumstances without prior notice to customers:

  • Emergency and routine system maintenance
  • System overload
  • Trouble occurs during operation
  • Security reasons
  • Other unforeseen circumstances deemed necessary

*We do not take any responsibility for damages resulting from suspension of services.

11)We reserve the right to amend or revise these Terms and Conditions at any time.

Any changes to the Terms and Conditions become effective once they are posted on our website.
Please be sure to read the Terms and Conditions carefully before placing each order.